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Five services.
One sales machine.
Each service works on its own, and they work best together: assess the team, train the gaps, test the result in real conversations.
Sales & Commercial Training
Custom training journeys that give every client-facing seller the skills and mindset to stand out in a crowded market.
OSAT® & HOSAT® Assessments
Skill discovery and benchmarking that shows exactly where your sales force is strong and where to coach next.
Sales Mystery Shopping
We contact your team as real prospects and score how they qualify, respond, present and follow up.
Prospect Markets Advancement
Business development and source-market diversification that grows revenue and lowers operating risk.
Talent Resourcing
Recruitment for commercial roles across sales, marketing, e-commerce and revenue management.
Choosing the right service
Not sure where to begin? These are the questions we hear most.
Hospitality is our home and where most of our partners come from, but OSAT®, our training and our mystery shopping work for any sales organisation, from automotive and cosmetics to travel and finance.
Most partners start with an assessment. OSAT® or HOSAT® gives a clear baseline of your team's skills, which we then use to design training that targets real gaps.
Yes. We have delivered workshops in 43 countries and regularly run programmes across multi-property groups and regions, adapted to each market.
We re-assess after training and can follow up with Sales Mystery Shopping to see whether new skills show up in real client conversations.
Not sure where to start?
A 30-minute discovery call is enough to tell you which service will move your numbers first.