Start hereBenchmark your sales team with OSAT®
Operational Excellence
OSAT® & HOSAT® Assessments
Skill discovery and benchmarking that shows exactly where your sales force is strong and where to coach next.
Overview
Unlike psychometric tests, OSAT® and HOSAT® measure skill. HOSAT® is built for hospitality and scores hoteliers across 16 competencies in any region. OSAT® is universal and works for any sales force, from car makers and cosmetics to travel and finance.
What it covers
- HOSAT® for hospitalityDesigned for hotel sales, events and revenue teams.
- OSAT® for every industryOne benchmark for any sales organisation.
- Team-wide benchmarkingSee strengths and gaps across the whole sales force.
- Targeted coachingResults that point straight to the training each person needs.
- Actionable reportsClear findings that managers can act on the same week.
- Before & afterRe-assess to measure progress after training.
Works well with
All services Related services
Training & Skill Development
Sales & Commercial Training
Custom training journeys that give every client-facing seller the skills and mindset to stand out in a crowded market.
13,000+ peopleTrained in person
Operational Excellence
Sales Mystery Shopping
We contact your team as real prospects and score how they qualify, respond, present and follow up.
19,000+Mystery shop calls
Welcome to a new era of performance.
Tell us where your sales team is today. We will show you where it could be, and how to get there.